Terms & Conditions
Welcome to Grapes and Bees Botanicals. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
GENERAL INFORMATION
Grapes and Bees Botanicals reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of this website constitutes acceptance of any changes.
PRODUCT INFORMATION
All products are handcrafted and may vary slightly in appearance, color, texture, botanicals, or design. We strive to accurately display product descriptions and photos; however, slight differences may occur due to the handmade nature of our products and varying screen displays.
Our products are intended for personal use only and are not intended to diagnose, treat, cure, or prevent any medical condition.
ALLERGY & SENSITIVITY DISCLAIMER
Many of our products contain natural ingredients, essential oils, botanicals, fragrance oils, waxes, or other materials that may cause sensitivities or allergic reactions in some individuals.
Customers are responsible for reviewing ingredient information and using products at their own discretion. Grapes and Bees Botanicals is not responsible for allergic reactions, sensitivities, misuse, or adverse effects resulting from product use.
CANDLE & HOME PRODUCT SAFETY
Candles and home fragrance products should always be used responsibly and according to safety instructions.
Never leave burning candles unattended.
Keep away from children, pets, flammable objects, drafts, and heat sources.
Grapes and Bees Botanicals is not responsible for damages, injuries, or losses caused by misuse or improper handling of products.
ORDER ACCEPTANCE
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, unauthorized activity, or pricing errors.
PRICING
Prices are subject to change without notice. We make every effort to ensure pricing accuracy; however, errors may occasionally occur.
PAYMENT
Payment is required at the time of purchase through approved payment methods provided on our website.
SHIPPING
Please review our Shipping Policy for information regarding processing times, shipping methods, lost packages, damaged items, and delivery expectations.
RETURNS & REFUNDS
Due to the handmade and personal nature of our products, all sales are final unless otherwise stated.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we may review the issue and assist with a resolution.
INTELLECTUAL PROPERTY
All website content, including logos, product names, photos, graphics, descriptions, and designs, are the property of Grapes and Bees Botanicals and may not be copied, reproduced, or used without written permission.
LIMITATION OF LIABILITY
Grapes and Bees Botanicals shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
By purchasing from our website, you acknowledge and accept full responsibility for the safe and proper use of all products.
PRIVACY
Any personal information submitted through our website will be handled in accordance with our Privacy Policy.
CONTACT
If you have any questions regarding these Terms & Conditions, please contact us through our website contact form or designated business email.
Thank you for supporting our small business ❤️
